Finding the format gap in your category

An empty space in your category is either an opportunity or a graveyard. The four reasons a gap exists, and how to tell which one you're looking at.

Adam Murray7 August 20269 min read
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Every category has a shape. Six competitors, all making roughly the same four things, in roughly the same way.

The empty space in that shape is the most seductive finding in competitive research, and it's wrong about as often as it's right. Nobody is doing it is a fact. Nobody is doing it because it works is a hypothesis, and it's the one you have to earn.

Build the map first

You can't see a gap without an inventory. Take five to eight competitors and grid their content on two axes.

Format on one axis — six to ten buckets you define and apply consistently. Tutorial, customer story, product demo, opinion, event coverage, explainer, comparison.

Topic on the other — the actual subject areas of your category.

Fill in the count of pieces in each cell across the last twelve months. That's the map. The six-pass method gets you the raw data; this is what you do with it once you have more than one competitor.

Empty and near-empty cells are your candidates.

The four reasons a cell is empty

This is the entire article. A gap exists for one of four reasons, and they demand completely different responses.

1 · Nobody has got to it yet

A genuine opportunity. Usually appears where a format is new, a topic recently became relevant, or the category's incumbents are slow.

Tells: the format is demonstrably working in adjacent categories. The topic is being asked about in comments and search but not answered in content. The gap is recent — two years ago the whole grid was sparser.

2 · It was tried and it failed

The most common reason, and the one people miss because failed content doesn't announce itself.

Tells: you find abandoned examples in someone's back catalogue. A competitor made six of them in one quarter two years ago and none since. Nobody deletes content that worked.

This is why the abandonment read matters so much. A dead format in a competitor's archive is an experiment they paid for and you get for free.

3 · It doesn't fit the category's audience

Sometimes the format is fine and the audience is wrong for it. Long-form documentary about a purchase that takes four minutes to consider. Lighthearted entertainment in a category where buyers are risk-averse and reading it as unserious.

Tells: the format thrives in categories with a different buying psychology. When you imagine your actual buyer watching it, you struggle to say what they'd do next.

4 · There's a reason you can't see

Regulatory constraint, platform policy, a legal exposure that comes with making claims on camera, an unwritten industry norm, or simply that it's expensive in a way that isn't visible from outside.

Tells: the gap is universal — not one competitor missing it, but every competitor including the well-resourced ones. That's the strongest signal in the whole exercise.

How to tell them apart

Four checks, in ascending order of cost.

Search the archives. Go back three years, not one. Most format gaps are actually format graveyards, and the evidence is sitting in a back catalogue. This is thirty minutes and resolves reason 2 most of the time.

Look sideways. Find the format thriving in an adjacent category with a similar buyer. If it works two doors down, reason 3 is unlikely. If you can't find it working anywhere near you, be suspicious.

Ask the constraint question. Would our legal, compliance or brand people approve this? If you hesitate, you may have found reason 4 — and so did everyone else.

Ask the audience. Genuinely the cheapest research available and consistently skipped. Comments, sales calls, support tickets. If nobody's asking for it, "nobody's making it" may be downstream of "nobody wants it."

Gaps worth more than they look

Some empty cells are systematically undervalued, because they're unglamorous rather than difficult.

Comparison content. Most brands won't name competitors. That leaves the comparison your buyers are definitely making to be answered by review sites, forums and the competitor who's braver than you. It's usually reason 4-adjacent — a brand norm rather than a real constraint — and norms are cheaper to break than laws.

Pricing. Same shape. Everyone avoids it, buyers search for it constantly, and the search intent is about as bottom-of-funnel as it gets.

The unglamorous middle of the funnel. Implementation, migration, "how do we actually roll this out". Nobody wants to make it. Buyers in the final stretch need it and can't find it.

Losing honestly. Content about who your product isn't for. Almost nonexistent, disproportionately trusted, and it filters your pipeline for free.

Notice these are mostly topic gaps rather than format gaps. In practice topic gaps are more often real, because format gaps are more often reason 2 — formats get tried and dropped, whereas nobody's tried the pricing page video because it's uncomfortable, not because it failed.

When you find a real one

Two rules.

Enter cheaply. A gap is a hypothesis. Make the smallest credible version, not the flagship. If your evidence for the gap being real is "nobody else does it", your evidence is thin by definition — a confidence band on this would be wide, and it should change the size of your bet rather than just your enthusiasm.

Commit to a series before you judge it. One piece in an unfamiliar format tells you almost nothing, because your first attempt at anything is your worst. Three is a read. One is noise, and treating it as a verdict is how genuinely good gaps get abandoned after a single mediocre attempt.

Where Acumin fits

Watchlists build the format-and-topic map from public data continuously, which is what makes the archive check tractable — the abandonment signal in reason 2 requires the full back catalogue, and that's the part that makes this a day's work by hand.

A Concept Read on a gap-filling idea will typically come back with a wide band, and that's correct behaviour rather than a shortcoming: there are few comparables, in your category or your own history, so the honest estimate is uncertain. What the band is telling you is the size of the bet, not whether to take it.

How to use this today

Take your three closest competitors and one format you've never made. Search each of their back catalogues for it, going back three years.

If you find abandoned attempts, you've saved yourself a quarter. If you find nothing anywhere and your legal team wouldn't blink, you may have found something real.


Related: Reading a competitor's strategy from public data is how to build the map this article reads. Choosing the formats your channel is good at is the internal half — a gap you can't execute isn't an opportunity.

Written by
Adam Murray
Founder, Acumin

Adam builds Acumin. He spends his days on the same two problems this library is about: working out what a piece of content is actually worth, and getting a brief through production without it turning into something else.

Want this done on your own channel?

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